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New Capability Framework for Civil Service interviews

12/6/2025

 
The Civil Service has introduced a new Capability Framework for its interviews. This new framework gives interviewers the opportunity to look more broadly and holistically at a candidate, and not just be confined to asking about previous experience and examples.
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The Capability Framework has four capability dimensions, as shown above. The Leading & Empowering Dimension is not used for the Clerical Officer grade, but is included at all the other grades.

For most grades, each of those dimensions are divided into two sub-dimensions, as shown below. For example, the Dimension of Communicating & Collaborating, has the sub-dimension of Communicating & Influencing and the sub-dimension of Engaging & Collaborating.
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Each sub-dimension (eg. Delivering Excellence) has a number of performance indicators (similar to the bullet points or indicators used in competency models).

When you are preparing for these interviews you should continue to think about your previous experience and to have your best examples (for each dimension/sub-dimension). In addition, now you will also need to think about your skills, strengths, knowledge, values, motivation and interests (read more about that additional preparation required in this blog post).

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